Helping You Connect Individuals With Stable Housing
New Horizon Living works with referral professionals and community organizations seeking dependable shared-housing options for the individuals they serve.
Our goal is to provide a clear, responsive referral process while helping prospective residents understand available housing options and next steps.
CASE MANAGEMENT & SOCIAL SERVICES
Case managers, social workers and other professionals helping individuals identify appropriate housing resources.
Who We Partner With
We welcome referrals from professionals and organizations helping adults identify stable housing options and navigate transitions within the community.
VETERAN SERVICES
Veteran service organizations, housing programs and professionals supporting veterans with residential needs.
HEALTH & COMMUNITY ORGANIZATIONS
Discharge planners, behavioral-health professionals, community organizations and other service providers coordinating housing resources.
TRANSITION & REENTRY PROGRAMS
Organizations supporting individuals transitioning from temporary housing, shelters, reentry programs or other residential situations.
01
SUBMIT A REFERRAL
Provide basic information about the individual, their housing needs, preferred move-in timeframe and your contact information.
How the Referral Process Works
Our referral process is designed to be straightforward and responsive. We review each referral individually and communicate availability and next steps throughout the process.
02
INITIAL REVIEW
Our team reviews the referral and follows up to discuss housing needs, current availability and any additional information required.
03
RESIDENT APPLICATION
If the housing option may be appropriate, the prospective resident completes the housing application and provides any required documentation.
04
DECISION & NEXT STEPS
Following review, we communicate the outcome and, when appropriate, coordinate room availability, occupancy documents, payment and move-in.
What We Need From Referral Partners
Providing clear, basic information helps our team review housing needs efficiently and determine appropriate next steps.
Referral Information
Referral professional’s name, organization and contact information
Prospective resident’s name and contact information
Preferred move-in timeframe
General housing need and current living situation
Preferred room arrangement, if known
Expected housing-payment source
Any reasonable-accommodation request the individual wishes to share
Helpful Supporting Information
Relevant housing or referral documentation
Identification or eligibility documents when required
Emergency-contact information, when appropriate
Any information needed to coordinate communication or move-in
Confirmation that the prospective resident understands New Horizon provides independent shared housing
Please do not include unnecessary medical records, diagnoses, Social Security numbers or other sensitive information on the initial referral form. Additional documentation will be requested only when needed during the application process.
RESPONSIVE COMMUNICATION Our team follows up regarding referrals, current availability, additional information needed and next steps.
What Referral Partners Can Expect
We aim to make communication clear and responsive so referral professionals understand where each housing inquiry stands and what steps come next.
INDIVIDUAL REVIEW Each prospective resident is considered individually based on housing needs, current availability and the shared residential environment.
CLEAR NEXT STEPS When a housing option may be appropriate, we explain the application, documentation, payment and move-in process.
ONGOING COORDINATION When appropriate and authorized by the prospective resident, we can coordinate with referral professionals during the housing process.
Referral & Placement Information
Submitting a referral does not guarantee acceptance, placement or a specific room type. Each prospective resident is reviewed individually based on current availability, housing needs and the requirements of the shared residential environment.
New Horizon Living provides independent shared housing and does not provide medical, nursing, personal-care or 24-hour supervision services.
Room availability may change frequently. Our team will communicate available options and next steps following review of the referral and housing application.
Ready to Refer a Resident?
Submit a referral to tell us about the individual’s housing needs. Our team will review the information and follow up regarding current availability and next steps.